Terms of Use

---

Terms of Use

Last Updated: March 9, 2026

These Terms of Use (“Terms”) govern your access to and use of the website https://2ndthoughts.ai, the SEQUITUR platform, and any related services, features, or content (collectively, the “Service”) provided by 2ndThoughts (“we,” “us,” or “our”). By accessing, registering for, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other entity (“Organization”), you represent that you have authority to bind that Organization, and “you” includes both you and your Organization.

If you do not agree to these Terms, do not access or use the Service.

SEQUITUR is an AI-powered platform that enables users to query and analyze enterprise data (e.g., HR records, performance metrics, sales data, operational logs) using natural language. It connects to your data sources, processes queries via AI models, and generates insights, summaries, visualizations, or reports. The Service is provided “as is” and is intended primarily for business/enterprise use.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. The Service is not directed to individuals under 16 (or 13 in some jurisdictions). If you are using the Service for an Organization, you represent that your Organization is duly organized and in good standing.

To access certain features, you must create an account. You agree to:

• Provide accurate, current information
• Maintain the confidentiality of your credentials
• Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts for violations of these Terms or for security reasons.

You agree not to:

• Use the Service for any illegal, fraudulent, or harmful purpose
• Upload, connect, or query data that infringes third-party rights or contains malware
• Attempt to reverse-engineer, decompile, or extract underlying models/code
• Use the Service to develop competing products or scrape outputs en masse
• Overload, disrupt, or interfere with the Service
• Impersonate others or provide false information
• Use automated means (bots, scripts) except as expressly permitted

We may monitor use for compliance, security, and service improvement (subject to our Privacy Policy).

You retain ownership of all data you upload, connect, or input into the Service (“Your Data”). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to access, store, process, copy, transmit, display, and use Your Data solely to:

• Provide, maintain, and improve the Service
• Generate responses/insights to your queries
• Perform analytics on aggregated/anonymized usage (not identifying Your Data)

We do not use Your Data to train or improve general-purpose AI models unless you explicitly opt in to an optional program (if offered). We may use de-identified, aggregated statistics derived from usage.

You represent and warrant that:

• You have all rights necessary to provide Your Data
• Your Data does not violate any laws or third-party rights
• You will comply with applicable data protection laws when providing personal data
• 
  

Outputs generated by SEQUITUR (insights, summaries, recommendations, visualizations) are provided for informational purposes only. They:

• May contain errors, hallucinations, biases, or inaccuracies
• Are not professional advice (legal, financial, HR, medical, etc.)
• Should not be solely relied upon for decisions

You are solely responsible for evaluating, verifying, and using any outputs. We disclaim all liability for 

decisions based on Service outputs.

The Service, underlying software, AI models, documentation, and our trademarks/logos are owned by us or our licensors. Subject to your compliance with these Terms and payment of fees (if applicable), we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term.

You may not remove copyright/trademark notices.

Certain features require a paid subscription. Fees, billing cycles, and renewal terms are specified at signup or in your account.

• Payments are non-refundable except as expressly stated
• We may change pricing with notice
• Late payments may incur fees or suspension

Taxes are your responsibility unless stated otherwise.

You may terminate your account at any time. We may suspend or terminate access immediately for:

• Material breach
• Non-payment
• Legal/compliance reasons
• Risk to security or other users

Upon termination, access ends; we may delete Your Data after a backup window (typically 30–90 days).

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY/RELIABILITY OF OUTPUTS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, DATA LOSS, BUSINESS INTERRUPTION), EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM (OR $100 IF NO PAYMENT).

You agree to indemnify and hold us harmless from claims arising from:

• Your Data
• Your use of the Service/outputs
• Your violation of these Terms or law

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, or if Your Data includes personal data of individuals in those regions, the following applies:

• We act as a data processor (or sub-processor) when processing personal data on your instructions as data controller. Our processing is governed by applicable data protection laws, including Regulation (EU) 2016/679 (GDPR) and/or UK GDPR.
• We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
• We process personal data only on your documented instructions (including these Terms) and assist you in fulfilling data subject rights requests (access, rectification, erasure, etc.), breach notifications, and data protection impact assessments where required.
• International transfers of personal data outside the EEA/UK (e.g., to the US) are safeguarded by appropriate mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs, 2021 version, Module 2), UK International Data Transfer Addendum (where applicable), or other valid transfer tools. You may request our DPA/SCCs at privacy@2ndthoughts.ai.
• You have the right to object to certain processing, request restriction, portability, or lodge complaints with supervisory authorities (e.g., your national data protection authority).
• For full details, see our Privacy Policy and our separate Data Processing Addendum (available upon request or linked in your account).

We comply with applicable laws regarding automated decision-making and profiling (if any occur in SEQUITUR outputs).

Agreement to Arbitrate. Except for disputes that qualify for small claims court (if applicable) or injunctive relief related to intellectual property or unauthorized use, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the breach thereof (collectively, “Disputes”) shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or Consumer Rules if you are an individual consumer) then in effect. The arbitration shall take place in Dallas, Texas, USA, conducted in English, by one arbitrator appointed in accordance with the rules. Judgment on the award may be entered in any court having jurisdiction.

Class Action Waiver. You and we agree that any arbitration or other proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate as a class member or representative.

Opt-Out (for consumers only). If you are an individual consumer (not using the Service for business purposes), you may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to legal@2ndthoughts.ai.

Governing Law. These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of laws principles, except that the Federal Arbitration Act governs the arbitration provision. The arbitration agreement survives termination of these Terms.

We may update these Terms. Continued use after changes constitutes acceptance. Material changes will be notified via email or in-Service notice.

• Entire agreement; no waivers unless written
• If any provision is unenforceable, the remainder remains in effect
• We may assign these Terms; you may not without consent
• Notices: to us at legal@2ndthoughts.ai or the address on our site
• 
  

Questions about these Terms? Contact: legal@2ndthoughts.ai

By using SEQUITUR, you acknowledge that you have read, understood, and agree to these Terms.

Thank you for choosing 2ndThoughts.